Boondein NGO is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Boondein expects that all donors will exercise due care and diligence while making donations. Boondein also recognises that a donation may be made erroneously or donors may change their minds.
Boondein will examine each request for a refund of donation and endeavour to make the refund. Boondein may also seek further information/documents and donors must co-operate in this regard.
However, Boondein is not obliged to make refunds and may, at its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
If you would like your donation to Boondein NGO to be refunded,
- You must request Boondein NGO in writing or by email for a refund and your request must reach Boondein NGO within 15 (fifteen) days from the date on which you donated i.e. the date on which you:
- Donated online, electronically, or through other means, OR
- Handed over the cheque/demand draft to Boondein NGO or someone authorized by Boondein NGO for this purpose, OR
- Despatched the cheque/demand draft to Boondein NGO by other means.
- The written request stating the reason for requesting a refund must be sent to the address stated below and must contain all the following details about the donation:–
-Date of donation
-Donation amount
-PAN of the Doner (For Indian Citizen Only) - If a donation was made through Cheque/Draft, please provide Cheque/Draft no.
- If a donation was made through a credit card, please provide Credit Card no. (last 4 digits only).
- If a donation was made online, please provide Donation-ID.
- All decisions of Boondein NGO in this regard will be final and binding on the donor.